Frontline Scrubs Terms and Conditions
CONDITIONS OF USE
Welcome to Frontlinescrubs.com. THN Web, Inc. and/or its affiliates ("THN Web") provide website features to you subject to the following conditions. If you visit or shop at Frontlinescrubs.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future THN Web service or business (e.g., scrubraisers.com) you also will be subject to the guidelines, terms and agreements ("Terms") applicable to such service or business. If these conditions are inconsistent with such Terms, the Terms will control.
RETAIL RETURNS POLICY
At Frontlinescrubs.com we want to make returns as easy as possible for you. If for any reason you are unsatisfied with your retail purchase all you need to do is log in to your Frontlinescrubs.com account and click the returns link. This will prompt you for your order #, why you chose to return the item, and which items you are returning. An email will be automatically sent to you with a UPS shipping label for you to print out and drop off at any UPS location. Wholesale orders are final and can not be refunded or exchanged. You will receive a full refund of your purchase price on all non-sale items returned that are unused with the original tags still attached and returned within 45 days of the shipment of your purchase. Outbound freight is non-refundable. If following the return, your total invoice amount is now below $99 you will not be refunded $9.99 per package returned to cover the outbound shipping cost. If an item is returned and does not meet the above return requirements the item will be shipped back IF the client should decide to pay for all shipping costs. If a clients return does not meet the return policy and chooses not to pay to have the products shipped back to them within 30 days of notification from THN Web, Inc. They forfeit all rights to all products. Items purchased from our "Sale Items" category are not eligible for return or exchange. All sales of these products are FINAL. If an item is purchased with a gift card, the gift card portion of the purchase price is non-refundable. EX: If you have a $10 gift card and use it on a $20 item only $10 of that purchase is refundable. A return authorization (RMA) is required for any return. Return authorizations can be acquired through our website or by calling and speaking to a customer service representative. Returns sent without an RMA will be returned to sender at the expense of the customer.
Please note: All returned items must be returned unused with the original tags still attached and returned within 45 days of the shipment of your purchase.
If an item is returned and does not meet the above return requirements the item will be shipped back to you if the customer pays for all shipping costs. If a return does not meet the return policy and the customer chooses not to pay to have the products shipped back within 30 days of notification from THN Web, Inc. All rights are forfeited to all products.
WHOLESALE RETURNS POLICY
All orders placed through our wholesale portal or with a wholesale representative are final. Returns and exchanges are not excepted.
RETAIL EXCHANGE POLICY
If you want to make an exchange, you must follow the step of the return policy. Once the items have been returned to THN Web Inc. unused with the tags still attached you will be given a refund for your purchase. When you have found the new item you want place a new order for that product. Shipping cost will only be refunded after the first exchange. If there are any more exchanges then you will be responsible for the shipping cost of the exchanges. Exchanges must be made for the same product type. You may exchange for a different color or sizes as long as you are exchanging for the same product.
Most items will be shipped in approximately 3-5 business days of payment unless otherwise noted, Gelscrubs Products are embroidered to order and will typically take 9-12 business days prior to shipping. All Gelscrubs products will be shipped directly from Gelscrubs. Items are typically shipped UPS Ground. Some products are shipped manufacturer direct thus for orders of multiple products you may receive more than 1 package. We required a physical address for shipment, P.O. Boxes are not acceptable. We apologize but we currently do not ship outside of the 50 Continental United States. We currently do not ship to Puerto Rico For Items shipped "rush" Will be shipped Via UPS 2nd Day, processing may take up to an additional 2-3 days. If quicker shipping is needed please contact us and we will do our best to get you your products as quickly as possible! Unfortunately we do occasionally have items that are on back order. If you purchase an item that is on back order we will do our best to let you know as quickly as possible. You will have the option of a full refund, exchange, or to wait for the product to come in. If an item is on back order we will not be able to ship within the time frame noted above.
We are proud to donate 100% of net proceeds from any items sold through our "Pink Ribbon" category. The donation is made on an annual basis and is comprised of a lump sum that is calculated based on total sales of items from our pink ribbon category minus our product cost, shipping costs, and any return costs associated with the orders of any items from the pink ribbon category. We reserve the right to donate the funds to any charity involved with finding the cure for breast cancer. In 2010 we donated all proceeds to the National Breast Cancer Foundation and Susan G Komen for the Cure.
Please review our Privacy Notice, which also governs your visit to Frontlinescrubs.com, to understand our practices.
When you visit Frontlinescrubs.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Any information provided on our sites is provided for information purposes only and does not constitute a legal contract between us and any person or entity unless otherwise specified. Information in our sites is subject to change without prior notice. Although every reasonable effort will be made to present updated and accurate information, we make no guarantees of any kind.
Any graphics, photographs, videos, sound recordings, and audiovisual recordings in our websites are used for illustrative purposes only. They do not imply any particular health status, attitudes, behaviors, or actions on the part of any person who appears in the photographs.
THN Web, Frontlinescrubs.com, Scrubaclub, Scrubriasers.com, THN Web,Inc and other Frontlinescrubs.com graphics, logos, page headers, button icons, scripts, and service names are trademarks, registered trademarks or trade dress of THN Web in the U.S. and/or other countries. THN Web's trademarks and trade dress may not be used in connection with any product or service that is not THN Web's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits THN Web. All other trademarks not owned by THN Web that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by THN Web.
We may provide links to external Internet sites for the convenience of users. They are provided as a courtesy. THN Web is not responsible for the availability or content of these external sites, nor does ScrubSqaured endorse, warrant, or guarantee the products, services, or information described or offered at these external sites.
COPYRIGHT PROPRIETY NOTICE
All graphics, photographs, videos, sound recordings, and audiovisual recordings in our sites are wholly owned or licensed by THN Web unless otherwise specified. Any reproduction or duplication of the photographs, videos, sound recordings, and/or audiovisual recordings on another website or in print without prior express written consent from THN Web is prohibited by law.
LICENSE AND SITE ACCESS
THN Web grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of THN Web. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of THN Web. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of THN Web without express written consent. You may not use any meta tags or any other "hidden text" utilizing THN Web's name or trademarks without the express written consent of THN Web. Any unauthorized use terminates the permission or license granted by THN Web. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Frontlinescrubs.com so long as the link does not portray THN Web, or its products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any THN Web logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. THN Web does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Frontlinescrubs.com only with involvement of a parent or guardian. THN Web reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. THN Web reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant THN Web a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant THN Web and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify THN Web for all claims resulting from content you supply. THN Web has the right but not the obligation to monitor and edit or remove any activity or content. THN Web takes no responsibility and assumes no liability for any content posted by you or any third party.
THN Web attempts to be as accurate as possible. However, THN Web does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by THN Web itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site and all information, content, materials, products (including software) and services included on or otherwise made available to you through this site are provided by thn web on an "as is" and "as available" basis, unless otherwise specified in writing. THN web makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including software) or services included on or otherwise made available to you through this site, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, THN web disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. THN web does not warrant that this site; information, content, materials, products (including software) or services included on or otherwise made available to you through this site; their servers; or e-mail sent from thn web are free of viruses or other harmful components. THN web will not be liable for any damages of any kind arising from the use of this site or from any information, content, materials, products (including software) or services included on or otherwise made available to you through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
By visiting Frontlinescrubs.com, you agree that the laws of the state of Idaho, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and THN WEB.
Any dispute relating in any way to your visit to Frontlinescrubs.com or to products or services sold or distributed by THN WEB or through Frontlinescrubs.com in which the aggregate total claim for relief sought on behalf of one or more parties shall be adjudicated in any state or federal court in Idaho Falls, Idaho, and you consent to exclusive jurisdiction and venue in such courts.
All Littmann products are not eligible for normal discounts including scrubaclub codes. For any questions or concerns feel free to visit our contact page or:Call at: 877.477.8529